Previous Privacy Policy
Privacy Policy Ver 11.0
Service Name | Collected personal information item | |
---|---|---|
Required information | DDNS Service | ID, password, name, email address, address |
4CUST Service | Name, Company name / department, email address, IP address | |
CRM Service | Name, phone number, email address, partner type, IP address | |
Wisenet SSM License Service | Name, email address, country, company name, job title | |
Customer Support Service | type, email address, model name | |
STEP(Partner Registration) Service | ID, password, name, email address, phone number, IP address | |
SRM(e-bidding System) Service | Name, email address, password, company information, IP address | |
SmartCam Web viewer | Name, ID, password, email address | |
Wisenet7 | First Name, Last Name, Email address, Country | |
Contact Sales | First Name, Last Name, Email address, Phone number, Region, Country, Partner type, Inquiry | |
Whitepaper download | First Name, Last Name, Email address, Partner type | |
Newsletter | First Name, Last Name, Email address, Phone number, Company name, Region, Country, Partner type | |
Optional information | 4CUST Service | Mobile phone number |
Wisenet SSM License Service | Product application field, CCTVㆍRecorderㆍClientQuantity, Product function Frequency of use | |
Customer Support Service | Name, phone number, title, contents, attached file | |
STEP(Partner Registration) Service | Company, position | |
New Product Notifications Registration | Email address, First Name, Last Name, Country, Product of Interest | |
SRM(e-bidding System) Service | Phone number, fax number, Mobile phone number | |
Contact Sales | Solution of interest | |
Whitepaper download | Company name, Solution of interest |
Type | Consignees | Consigned Tasks |
---|---|---|
Customer Support Center | Sammi Systech Co., Ltd. | Customer Support Reception and Guidance |
Product Support | Seoheung Co., Ltd.; Secu Win Co., Ltd.; Escom Korea Co., Ltd.; Ace CC Tech Co., Ltd.; Atec Co., Ltd.; Entoss Co., Ltd.; Walnet Co., Ltd.; KCM Solutions Co., Ltd.; T&C Tech Co., Ltd.; Sammi Systech Co., Ltd.; Power Technology Co., Ltd.; Jinsung Telecommunications Co., Ltd.; Damo Telecommunications Co., Ltd.; See Eyes Co., Ltd.; Joa Electronic Co., Ltd.; Seokwang Engineering Co., Ltd.; Seonjin Information Systems, Co., Ltd.; Secure Tech Co., Ltd.; Secu One Co., Ltd.; Genic Solutions Co., Ltd.; Paran Telecommunications Co., Ltd.; NaMoo Network Co., Ltd.; Seohan Global, CMSTEC, J Communication (25 companies) | Video Surveillance Equipment Customer Support |
Website Maintenance | Neighbor System Co., Ltd.; Hanwha Systems Co., Ltd.; Ipartners Co., Ltd.; sm2net Co.Ltd.; Coreplus Co., Ltd.; | Hanwha Techwin Website Maintenance |
Business Email / Customer DB | Salesforce.com Singapore Pte. Ltd., Mailchimp, ConvertFlow, Inc. | Marketing Cloud |
Maintenance of servers and other infrastructure for Smartcam devices | Hanwha Systems Co. Ltd.; | Entrusted with the operation of related infrastructure including Smartcam servers |
Department | Business Planning Team |
---|---|
Manager | Ho Sung Yoo, Senior Manager |
Contact | ![]() ![]() |
Chief Privacy Officer | Privacy Officer | |
---|---|---|
Department | Management Support Division | Management Support Division |
Rank | Vice President | Senior Manager |
Name | In Kwon | Ho Sung Yoo, Senior Manager |
Contact | ![]() |
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Privacy Policy Ver 10.0
Service Name | Collected personal information item | |
---|---|---|
Required information | DDNS Service | ID, password, name, email address, address, country, IP address |
4CUST Service | Name, Company name / department, email address, IP address | |
CRM Service | Name, phone number, email address, partner type, IP address | |
Wisenet SSM License Service | Name, email address, country, company name, job title, category, product, IP address | |
Customer Support Service | Name, phone number, email address, country, address, model name, IP address | |
STEP(Partner Registration) Service | ID, password, name, email address, phone number, IP address | |
SRM(e-bidding System) Service | Name, email address, password, company information, IP address | |
SmartCam Web viewer | Name, ID, password, email address | |
Contact Sales | First Name, Last Name, Email address, Phone number, Company name, Region, Product of interest, Solution of interest, Partner type, Inquiry | |
Whitepaper download | First Name, Last Name, Email address, Phone number, Company name, Region, Product of interest, Partner type | |
Newsletter | First Name, Last Name, Email address, Region, Country, Partner type | |
Video Streaming Service | First Name, Last Name, Email, Country | |
SNS | First Name, Last Name, Email address, Region, Country, Partner type, Company name, Phone number | |
Optional information | DDNS Service | Company name, phone number, fax number |
4CUST Service | Mobile phone number | |
Wisenet SSM License Service | CCCTVㆍRecorderㆍClientQuantity | |
STEP(Partner Registration) Service | Company, position | |
Contact Sales | Country | |
Whitepaper download | Country | |
New Product Notifications Registration | Email address, First Name, Last Name, Country, Product of Interest | |
SRM(e-bidding System) Service | Phone number, fax number, Mobile phone number | |
SNS | Inquiry |
Type | Consignees | Consigned Tasks |
---|---|---|
Customer Support Center | Sammi Systech Co., Ltd. | Customer Support Reception and Guidance |
Product Support | Seoheung Co., Ltd.; Secu Win Co., Ltd.; Escom Korea Co., Ltd.; Ace CC Tech Co., Ltd.; Atec Co., Ltd.; Entoss Co., Ltd.; Walnet Co., Ltd.; KCM Solutions Co., Ltd.; T&C Tech Co., Ltd.; Sammi Systech Co., Ltd.; Power Technology Co., Ltd.; Jinsung Telecommunications Co., Ltd.; Damo Telecommunications Co., Ltd.; See Eyes Co., Ltd.; Joa Electronic Co., Ltd.; Seokwang Engineering Co., Ltd.; Seonjin Information Systems, Co., Ltd.; Secure Tech Co., Ltd.; Secu One Co., Ltd.; Genic Solutions Co., Ltd.; Paran Telecommunications Co., Ltd.; Dongyang Telecommunications Co., Ltd.; Samsung SDP Co., Ltd.; IDIS Co., Ltd.; NaMoo Network Co., Ltd.; Kyungan information technology Co., Ltd.; VEGA system Co., Ltd. (27 companies) | Video Surveillance Equipment Customer Support |
Website Maintenance | Neighbor System Co., Ltd.; Hanwha Systems Co., Ltd.; Ipartners Co., Ltd.; sm2net Co.Ltd.; Coreplus Co., Ltd.; Discussion Co., Ltd | Hanwha Techwin Website Maintenance |
Business Email / Customer DB | Salesforce.com Singapore Pte. Ltd. | Marketing Cloud |
Business SMS | SureM | Marketing Agency |
Maintenance of servers and other infrastructure for Smartcam devices | Hanwha Systems Co. Ltd.; | Entrusted with the operation of related infrastructure including Smartcam servers |
Department | Business Planning Team |
---|---|
Manager | Hyun Do Kim, Senior Manager |
Contact | +82-70-7147-8734, ![]() |
Chief Privacy Officer | Junior Privacy Officer | |
---|---|---|
Department | Management Support Division | Management Support Division |
Rank | Vice President | Director |
Name | In Kwon | Hyun Do Kim |
Contact | +82-70-7147-8734 | +82-70-7147-8734 |
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Privacy Policy Ver 9.1
Service Name | Collected personal information item | |
---|---|---|
Required information | DDNS Service | ID, password, name, email address, address, country, IP address |
4CUST Service | Name, Company name / department, email address, IP address | |
CRM Service | Name, phone number, email address, partner type, IP address | |
Wisenet SSM License Service | Name, email address, country, company name, job title, category, product,IP address | |
Customer Support Service | Name, phone number, email address, country, address, model name, IP address | |
STEP(Partner Registration) Service | ID, password, name, email address, phone number, IP address | |
Newsletter / New Product Notifications Registration (Silver or above member) | Email address, Country, Company | |
SRM(e-bidding System) Service | Name, email address, password, company information, IP address | |
Wisenet7 | First Name, Last Name, Email, Country | |
SmartCam Web viewer | Name, ID, password, email address | |
Optional information | DDNS Service | Company name, phone number, fax number |
4CUST Service | Mobile phone number | |
Wisenet SSM License Service | CCCTVㆍRecorderㆍClientQuantity | |
STEP(Partner Registration) Service | Company, position | |
Newsletter / New Product Notifications Registration | Email address, Country, Company, Product category | |
Wisenet7 | Survey, Partner Type | |
SRM(e-bidding System) Service | Phone number, fax number, Mobile phone number |
Type | Consignees | Consigned Tasks |
---|---|---|
Customer Support Center | Sammi Systech Co., Ltd. | Customer Support Reception and Guidance |
Product Support | Seoheung Co., Ltd.; Secu Win Co., Ltd.; Escom Korea Co., Ltd.; Ace CC Tech Co., Ltd.; Atec Co., Ltd.; Entoss Co., Ltd.; Walnet Co., Ltd.; KCM Solutions Co., Ltd.; T&C Tech Co., Ltd.; Sammi Systech Co., Ltd.; Power Technology Co., Ltd.; Jinsung Telecommunications Co., Ltd.; Damo Telecommunications Co., Ltd.; See Eyes Co., Ltd.; Joa Electronic Co., Ltd.; Seokwang Engineering Co., Ltd.; Seonjin Information Systems, Co., Ltd.; Secure Tech Co., Ltd.; Secu One Co., Ltd.; Genic Solutions Co., Ltd.; Paran Telecommunications Co., Ltd.; Dongyang Telecommunications Co., Ltd.; Samsung SDP Co., Ltd.; IDIS Co., Ltd.; NaMoo Network Co., Ltd.; Kyungan information technology Co., Ltd.; VEGA system Co., Ltd. (27 companies) | Video Surveillance Equipment Customer Support |
Website Maintenance | Neighbor System Co., Ltd.; Hanwha Systems Co., Ltd. | Hanwha Techwin Website Maintenance |
Business SMS | SureM | Marketing Agency |
Maintenance of servers and other infrastructure for Smartcam devices | BESPIN GLOBAL | Entrusted with the operation of related infrastructure including Smartcam servers |
Department | Business Planning Team |
---|---|
Manager | Hyun Do Kim, Senior Manager |
Contact | +82-70-7147-8734, ![]() |
Chief Privacy Officer | Junior Privacy Officer | |
---|---|---|
Department | Management Support Division | Management Support Division |
Rank | Vice President | Director |
Name | In Kwon | Hyun Do Kim |
Contact | +82-70-7147-8734 | +82-70-7147-8734 |
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Privacy Policy Ver 8.0
Service Name | Collected personal information item | |
---|---|---|
DDNS Service | Required information | ID, password, name, email address, address, country, IP address |
Optional information | Company name, phone number, fax number | |
4CUST Service | Required information | Name, Company name / department, email address, IP address |
Optional information | Mobile phone number, Company address, birthdate, job title, position, company phone number, fax number | |
CRM Service | Required information | Name, phone number, email address, partner type, IP address |
Wisenet SSM License Service | Required information | Name, email address, country, customer type, company name, job title, phone number, category, product, IP address |
Customer Support Service | Required information | Name, phone number, email address, country, address, model name, IP address |
Newsletter / New Product Notifications Registration | Required information | Email address, product category |
STEP(Partner Registration) Service | Required information | ID, password, name, email address, phone number, IP address |
Optional information | Company, position | |
SRM(e-bidding System) Service | Required information | Name, email address, password, company information, IP address |
Optional information | Phone number, fax number, Mobile phone number |
Type | Consignees | Consigned Tasks |
---|---|---|
Customer Support Center | Sammi Systech Co., Ltd. | Customer Support Reception and Guidance |
Product Support | Seoheung Co., Ltd.; Secu Win Co., Ltd.; Escom Korea Co., Ltd.; Ace CC Tech Co., Ltd.; Atec Co., Ltd.; Entoss Co., Ltd.; Walnet Co., Ltd.; KCM Solutions Co., Ltd.; T&C Tech Co., Ltd.; Sammi Systech Co., Ltd.; Power Technology Co., Ltd.; Jinsung Telecommunications Co., Ltd.; Damo Telecommunications Co., Ltd.; See Eyes Co., Ltd.; Joa Electronic Co., Ltd.; Seokwang Engineering Co., Ltd.; Seonjin Information Systems, Co., Ltd.; Secure Tech Co., Ltd.; Secu One Co., Ltd.; Genic Solutions Co., Ltd.; Paran Telecommunications Co., Ltd.; Dongyang Telecommunications Co., Ltd.; Samsung SDP Co., Ltd.; IDIS Co., Ltd.; NaMoo Network Co., Ltd.; Kyungan information technology Co., Ltd.; VEGA system Co., Ltd. (27 companies) | Video Surveillance Equipment Customer Support |
Website Maintenance | Neighbor System Co., Ltd.; Hanwha Systems Co., Ltd. | Hanwha Techwin Website Maintenance |
Department | Business Planning Team |
---|---|
Manager | Ja Chun Koo, Director |
Contact | ![]() ![]() |
Chief Privacy Officer | Junior Privacy Officer | |
---|---|---|
Department | Management Support Division | Management Support Division |
Rank | Vice President | Director |
Name | In Kwon | Ja Chun Koo |
Contact | ![]() |
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Privacy Policy Ver 7.0
Service Name | Collected personal information item | |
---|---|---|
DDNS Service | Required information | ID, password, name, email address, address, country, IP address |
Optional information | Company name, phone number, fax number | |
4CUST Service | Required information | Name, Company name / department, email address, IP address |
Optional information | Mobile phone number, Company address, birthdate, job title, position, company phone number, fax number | |
CRM Service | Required information | Name, phone number, email address, partner type, IP address |
Wisenet SSM License Service | Required information | Name, email address, country, customer type, company name, job title, phone number, category, product, IP address |
Customer Support Service | Required information | Name, phone number, email address, country, address, model name, IP address |
Newsletter / New Product Notifications Registration | Required information | Email address, product category |
STEP(Partner Registration) Service | Required information | ID, password, name, email address, phone number, IP address |
Optional information | Company, position | |
SRM(e-bidding System) Service | Required information | Name, email address, password, company information, IP address |
Optional information | Phone number, fax number, Mobile phone number |
Type | Consignees | Consigned Tasks |
---|---|---|
Customer Support Center | Sammi Systech Co., Ltd. | Customer Support Reception and Guidance |
Product Support | Seoheung Co., Ltd.; Secu Win Co., Ltd.; Escom Korea Co., Ltd.; Ace CC Tech Co., Ltd.; Atec Co., Ltd.; Entoss Co., Ltd.; Walnet Co., Ltd.; KCM Solutions Co., Ltd.; Cozy Line Co., Ltd.; T&C Tech Co., Ltd.; Sammi Systech Co., Ltd.; Power Technology Co., Ltd.; Jinsung Telecommunications Co., Ltd.; Damo Telecommunications Co., Ltd.; See Eyes Co., Ltd.; Joa Electronic Co., Ltd.; Now Co., Ltd.; Seokwang Engineering Co., Ltd.; Seonjin Information Systems, Co., Ltd.; Secure Tech Co., Ltd.; Secu One Co., Ltd.; Genic Solutions Co., Ltd.; Paran Telecommunications Co., Ltd.; Dongyang Telecommunications Co., Ltd.; Samsung SDP Co., Ltd.; IDIS Co., Ltd.; NaMoo Network Co., Ltd. (27 companies) | Video Surveillance Equipment Customer Support |
Website Maintenance | Neighbor System Co., Ltd.; Hanwha Systems Co., Ltd. | Hanwha Techwin Website Maintenance |
Department | Business Planning Team |
---|---|
Manager | Ja Chun Koo, Director |
Contact | ![]() ![]() |
Chief Privacy Officer | Junior Privacy Officer | |
---|---|---|
Department | Management Support Division | Management Support Division |
Rank | Vice President | Director |
Name | In Kwon | Ja Chun Koo |
Contact | ![]() |
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Privacy Policy Ver 6.0
Type | Consignees | Consigned Tasks |
---|---|---|
Customer Support Center | Sammi Systech Co., Ltd | Customer Support Reception and Guidance |
Product Support | Seoheung Co., Ltd.; Secu One Co., Ltd.; Escom Korea Co., Ltd.; Ace CC Tech Co., Ltd; Atec Co., Ltd; Entoss Co., Ltd; Walnet Co., Ltd.; KCM Solutions Co., Ltd.; Cozy Line Co., Ltd.; T&C Tech Co., Ltd.; Sammi Systech Co., Ltd.; Power Technology Co., Ltd.; Jinsung Telecommunications Co., Ltd.; Damo Telecommunications Co., Ltd.; See Eyes Co., Ltd.; Joa Electronic Co., Ltd.; Nawoo Co., Ltd.; Seokwang Engineering Co., Ltd.; Seonjin Information Systems, Co., Ltd.; Secure Tech Co., Ltd.; Secu One Co., Ltd.; Genic Solutions Co., Ltd.; Paran Telecommunications Co., Ltd.; Korea Tech Telecom Co., Ltd.; Dongyang Telecommunications Co., Ltd.; Hanwha Visual Presenters Co., Ltd.; Hanwha SDP Co., Ltd.; IDIS Co., Ltd.; Namoo Network Co., Ltd. (29 companies) | Video Surveillance Equipment Customer Support |
Website Maintenance | Media4th One Co., Ltd. | Hanwha Techwin Website Maintenance |
Chief Privacy Officer | Junior Privacy Officer | |
---|---|---|
Department | Management Support Division (Security Business Group) | Management Support Division (Security Business Group) |
Rank | Vice President | Director |
Name | Woo-seok Kim | Ki-dong Kim |
Contact | ![]() |
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Privacy Policy Ver 5.0
Type | Consignees | Consigned Tasks |
---|---|---|
Customer Support Center | Sammi Systech Co., Ltd | Customer Support Reception and Guidance |
Product Support | Seoheung Co., Ltd.; Secu One Co., Ltd.; Escom Korea Co., Ltd.; Ace CC Tech Co., Ltd; Atec Co., Ltd; Entoss Co., Ltd; Walnet Co., Ltd.; KCM Solutions Co., Ltd.; Cozy Line Co., Ltd.; T&C Tech Co., Ltd.; Sammi Systech Co., Ltd.; Power Technology Co., Ltd.; Jinsung Telecommunications Co., Ltd.; Damo Telecommunications Co., Ltd.; See Eyes Co., Ltd.; Joa Electronic Co., Ltd.; Nawoo Co., Ltd.; Seokwang Engineering Co., Ltd.; Seonjin Information Systems, Co., Ltd.; Secure Tech Co., Ltd.; Genic Solutions Co., Ltd.; Paran Telecommunications Co., Ltd.; Korea Tech Telecom Co., Ltd.; Dongyang Telecommunications Co., Ltd.; Hanwha Visual Presenters Co., Ltd.; Hanwha SDP Co., Ltd.; IDIS Co., Ltd. (27 companies) | Video Surveillance Equipment Customer Support |
Geneq Co., Ltd.; I-SEM Co., Ltd.; KS Comp Co., Ltd.; Beko Korea Co., Ltd.; Yuhan Machinery Co., Ltd.; Samsung Turbo Service Co., Ltd.; KS Technology Co., Ltd. (7 companies) | Energy Equipment Customer Support | |
STS Co., Ltd.; Dongin HT Co., Ltd.; Korea ENG Co., Ltd.; Hangyel ENG Co., Ltd.; Instech Co., Ltd.; SME Korea Co., Ltd.; Shinjin Tech Co., Ltd. (7 companies) | Semiconductor Equipment Customer Support | |
Win Tech Co., Ltd | Defense Equipment Customer Support | |
Website Maintenance | Media4th One Co., Ltd. | Hanwha Techwin Website Maintenance |
Contact person | |
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AerospaceㆍDefense Division | - Contact PersonManager: Ho myoung Ma, Director
- Contact: ![]() ![]() |
Security Division | - Contact Person: Ki-dong Kim, Director
- Contact: ![]() ![]() |
Industrial equipment Division | - Contact Person: Sung-Ki Park, Director
- Contact: ![]() ![]() |
Chief Privacy Officer | Junior Privacy Officer | |
---|---|---|
Department | Management Support Division (AerospaceㆍDefense) | Management Support Division (AerospaceㆍDefense) |
Rank | Executive Vice President | Director |
Name | Hong-gun Lee | Ho-myoung Ma |
Contact | ![]() |
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Chief Privacy Officer | Junior Privacy Officer | |
---|---|---|
Department | Management Support Division (Security) | Management Support Division (Security) |
Rank | Vice President | Director |
Name | Woo-seok Kim | Ki-dong Kim |
Contact | ![]() |
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Chief Privacy Officer | Junior Privacy Officer | |
---|---|---|
Department | Management Support Division (Industrial equipment) | Management Support Division (Industrial equipment) |
Rank | Vice President | Director |
Name | Ki-Nam Lee | Sung-gi park |
Contact | ![]() |
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Privacy Policy Ver 4.0
Type | Consignees | Consigned Tasks |
---|---|---|
Customer Support Center | Sammi Systech Co., Ltd. | Customer Support Reception and Guidance |
Product Support | Line Info Co., Ltd.; Seoheung Co., Ltd.; Secu One Co., Ltd.; ESIT Co., Ltd.; Escom Korea Co., Ltd.; Ace CC Tech Co., Ltd; Atec Co., Ltd; Entoss Co., Ltd; Walnet Co., Ltd.; KCM Solutions Co., Ltd.; Cozy Line Co., Ltd.; T&C Tech Co., Ltd.; Power Technology Co., Ltd.; Damo Telecommunications Co., Ltd.; See Eyes Co., Ltd.; Joa Electronic Co., Ltd.; Samseong Now Co., Ltd.; Seokwang Engineering Co., Ltd.; Seonjin Information Systems, Co., Ltd.; Secure Tech Co., Ltd.; Genic Solutions Co., Ltd.; Paran Telecommunications Co., Ltd.; Korea Tech Telecom Co., Ltd.; Samsung Visual Presenters Co., Ltd.; Samsung SDP Co., Ltd.; IDIS Co., Ltd. (27 companies) | Video Surveillance Equipment Customer Support |
Geneq Co., Ltd.; I-SEM Co., Ltd.; KS Comp Co., Ltd.; Beko Korea Co., Ltd.; UB Teck Co., Ltd.; Yuhan Machinery Co., Ltd.; Samsung Turbo Service Co., Ltd. (7 companies) | Energy Equipment Customer Support | |
STS Co., Ltd. | Semiconductor Equipment Customer Support | |
Win Tech Co., Ltd. | Defense Equipment Customer Support | |
Website Maintenance | Media4th One Co., Ltd. | Hanwha Techwin Website Maintenance |
Chief Privacy Officer | Junior Privacy Officer | |
---|---|---|
Department | Management Support Division (Security Business Group) |
Management Support Division (Security Business Group) |
Rank | Vice President | Director |
Name | Woo-seok Kim | Ki-dong Kim |
Contact | ![]() |
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Privacy Policy Ver 3.0
Chief Privacy Officer | Junior Privacy Officer | |
---|---|---|
Department | Human Resources | Human Resources |
Rank | Executive Director | Head of Department |
Name | Chun-ryeol Bae | Ho-myeong Ma |
Contact | ![]() |
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Privacy Policy Ver 2.0
Chief Privacy Officer | Junior Privacy Officer | |
---|---|---|
Department | Human Resources | Human Resources |
Rank | Executive Director | Head of Department |
Name | Chun-ryeol Bae | Ho-myeong Ma |
Contact | ![]() |
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Privacy Policy Ver 1.0
Chief Privacy Officer | Junior Privacy Officer | |
---|---|---|
Department | Human Resources | Human Resources |
Rank | Executive Director | Head of Department |
Name | Chun-ryeol Bae | Ho-myeong Ma |
Contact | ![]() |
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